Skip to main content
Vendo
Customer.io logo

Customer.io Integration

LiveSourceDestination

One-click Customer.io installation for Shopify: deploy client-side messaging widgets with no code, stream full client/server event coverage, and activate with warehouse-backed context.

CRM / MessagingContact us setupReal-time + historical syncMedium

One Setup, Four Data Inputs

The Customer.io integration combines no-code storefront deployment, client events, server events, and historical backfill.

One-Click No-Code Installation

Shopify-ready

Deploy Customer.io client-side messaging widgets in Shopify through Vendo with one click, without manual theme code edits.

Shopify Client Events

Real-time

Capture storefront and checkout behavior in real-time through the Shopify web pixel and route it to Customer.io.

Shopify Server Events

Payment-verified

Track order lifecycle events from server-side sync: orders, fulfillment, delivery, refunds, profile updates, and abandoned checkouts.

Warehouse Backfill

Historical

After setup, Vendo starts destination sync so Customer.io receives historical customer and order context.

What Happens When You Click Save

Vendo runs a coordinated activation flow so Customer.io starts with live + historical data and no manual code deployment.

1. One-Click Deploy

Client-side Customer.io widgets are deployed in Shopify without editing theme code.

2. Real-Time Routing

Client and server event pipelines are activated with your selected Customer.io event configuration.

3. Historical Sync

Destination sync starts so Customer.io is enriched with historical customer and order context.

Full Event Coverage

All available client-side and server-side Shopify events that can be configured for Customer.io.

Client-Side Events

17 events
Page Viewed

Logs when a customer visits a page across store, checkout, or order status.

Product Viewed

Logs when a customer visits a product details page.

Collection Viewed

Logs when a customer views a collection page.

Search Submitted

Logs storefront search actions and intent.

Product Added To Cart

Logs add-to-cart actions with product context.

Product Removed From Cart

Logs product removals from cart.

Cart Viewed

Logs cart page visits and cart state.

Checkout Started

Logs checkout initiation.

Checkout Contact Info Submitted

Logs contact information step completion.

Checkout Address Info Submitted

Logs checkout address step completion.

Checkout Shipping Info Submitted

Logs shipping method selection during checkout.

Payment Info Submitted

Logs payment details submission.

Checkout Completed

Logs successful checkout completion.

Checkout Alert Displayed

Logs checkout alerts and validation warnings.

UI Extension Errored

Logs checkout UI extension runtime failures.

Product Variant Clicked (Experimental)

Logs variant option selections like size or color.

Custom Events

Logs custom Shopify customer events published by your store or apps.

Server-Side Events

8 events
Order Completed

Triggered when a new order is created in Shopify.

Order Fulfilled

Triggered when an order is fulfilled and shipped.

Order Delivered

Triggered when delivery is confirmed.

Order Refunded

Triggered on full refund.

Order Partially Refunded

Triggered on partial refund.

Cart Abandoned

Triggered when checkout is abandoned after threshold.

Product Purchased

One event per line item in an order, including product details.

User Profiles (Identify)

Sync customer profile updates as identify calls in Customer.io.

Launch Customer.io Without Writing Shopify Theme Code

Vendo handles no-code deployment, event routing, profile sync, and historical sync for Customer.io activation.

Architecture uses Shopify web pixel + server sync + destination backfill.

Frequently Asked Questions

Get Started

Create an account or book a demo to see how Vendo works.