Terms of Service

These Terms of Service ("Terms") govern your use of the website, platform, integrations, and related services provided by Vendo Data Pty Ltd ("Vendo Data", "Vendo", "we", "us"). By using our services, you agree to these Terms.

1. Eligibility and Accounts

You must be legally authorized to enter into these Terms on behalf of yourself or your organization. You are responsible for maintaining account security and for activities performed under your account credentials.

2. Service Scope

Vendo provides customer data platform capabilities for growth marketers, including data integration, measurement workflows, and related operational features. Specific service scope may be defined in your order form, statement of work, or subscription plan.

3. Acceptable Use

You agree not to misuse the services, attempt unauthorized access, interfere with platform operations, or use the service in violation of applicable laws.

4. Confidentiality and Data Handling

Confidentiality obligations between the parties are governed by the applicable Master Agreement, GAM Terms of Service, or other commercial agreement in place between the parties. Vendo processes customer data in accordance with our Privacy Policy. You are responsible for ensuring your use of the platform complies with all laws applicable to your data.

5. Fees and Billing

Fees, billing cycles, and payment terms are defined in the applicable Order Form or commercial agreement between the parties. In the absence of a governing commercial agreement, fees are non-refundable except where required by applicable law.

6. Intellectual Property

Vendo Data retains ownership of the platform and related intellectual property. You retain ownership of your data and content, subject to rights required for us to provide the service.

7. Service Availability and Warranty Disclaimer

The services are provided on an "as is" and "as available" basis. While we aim for reliable operation, we do not guarantee uninterrupted or error-free service.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Vendo Data's liability for any claims arising out of your use of the platform is limited as set out in the governing commercial agreement between the parties. Where Vendo is accessed as part of services provided by Growth Analytics Marketing Pty Ltd, the limitation of liability provisions in the GAM Terms of Service govern. In the absence of any governing commercial agreement, aggregate liability is limited to fees paid to Vendo in the preceding twelve months.

9. Termination

Termination rights and notice periods are governed by the applicable Master Agreement or commercial agreement between the parties. Notwithstanding the foregoing, Vendo Data may suspend or terminate platform access immediately in the event of a material breach of these Terms, a security risk to the platform or other users, or where required for legal or regulatory compliance.

10. Changes to Terms

We may update these Terms from time to time. Continued use of the services after an update constitutes acceptance of the revised Terms.